• The Business Exchange, Rockingham Road, Kettering, NN16 8JX
01536 526431
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  • Head Office: The Business Exchange, Rockingham Road, Kettering, NN16 8JX
  • Northampton Branch: 80 Wellingborough Road, Northampton, NN1 4DP
01536 526431
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Positive Behavioural Support (PBS)

At Totus Care, we recognise that behaviours which challenge often serve as important forms of communication, expressing unmet needs, discomfort, or responses to stress within the environment. Our Positive Behavioural Support (PBS) services are designed to help individuals and their support networks better understand the reasons behind such behaviours. We approach every situation with compassion and patience, aiming to create a safe and supportive space where the individual feels heard and valued.

Our PBS approach is deeply person-centred, focusing on building relationships and trust. We work closely with behaviour specialists and psychologists to analyse each individual’s unique experiences and triggers. By understanding the purpose behind behaviours, our teams develop tailored strategies that help reduce distress and prevent behaviours from escalating. This proactive approach promotes emotional regulation and a calmer, more positive living environment.

Key to our support is improving communication. Many challenging behaviours arise when an individual struggles to express their needs or feelings effectively. We use a range of techniques — including visual aids, alternative communication methods, and social stories — to enhance understanding and self-expression. This not only reduces frustration but also empowers individuals to make choices and advocate for themselves in daily life.

PBS is firmly rooted in respect for human rights and evidence-based practice. Every support plan is developed with the individual’s dignity and preferences at its heart. We focus on building new skills, increasing opportunities for choice and control, and supporting a positive sense of identity. Our goal is to promote wellbeing by encouraging personal growth, autonomy, and meaningful engagement with the community.

Through ongoing evaluation and collaboration with families, healthcare professionals, and other support networks, Totus Care ensures that PBS plans remain responsive and effective. Our teams are trained to adapt strategies as needs evolve, maintaining a consistent, supportive environment that fosters safety, respect, and lasting positive change for every individual we support.

Join a Community That Cares

Whether you're seeking support or looking to make a difference, Totus Care welcomes you. Learn more about how we empower individuals and how you can be part of our mission.

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